REFUND POLICY
StreamFit Refund Policy
At StreamFit, we are committed to providing our customers with a seamless and satisfactory shopping experience. Our refund policy is designed to ensure fairness and transparency. Please read the following information carefully to understand our terms regarding refunds.
1. 30-Day Satisfaction Guarantee
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your StreamFit product, you may return it within 30 days of receiving your order for a full refund, excluding shipping and handling charges.
2. Eligibility for Refund
To be eligible for a refund, the item must be in its original condition, unused, and in its original packaging. Please include any accessories, manuals, or other components that came with the product.
3. Initiating a Refund
To initiate a refund, please contact our customer support team at [support@streamfit.com] within 30 days of receiving your order. Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the return process.
4. Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your product. StreamFit is not responsible for items lost or damaged during the return process.
5. Refund Processing Time
Once your returned item is received and inspected, we will process your refund. Please allow up to 7 business days for the refund to be credited back to your original payment method.
6. Exchanges and Replacements
If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will work with you to arrange an exchange or replacement.
7. Non-Refundable Items
Certain items, such as digital products or gift cards, are non-refundable.
8. Contact Information
If you have any questions or concerns about our refund policy, please contact us at:
9. Policy Updates
StreamFit reserves the right to update or modify this refund policy at any time without prior notice. Please check our website for the most up-to-date information.
Thank you for choosing StreamFit. We appreciate your trust in our products and are here to ensure your satisfaction.